How can I get quick answers to my product inquiries?
You can contact us anytime through live chat, phone, or email. Our customer service team is available 24/7 to assist you.
What should I do if I need to modify my order?
You can contact our customer service team directly, and we will assist you with order modifications as soon as possible.
How do you ensure timely delivery of goods?
We work with reliable logistics partners and provide real-time order tracking to ensure your goods arrive on time.
What kind of support do you provide if there are issues with the product during use?
We offer comprehensive after-sales service, including product repair, replacement, and technical support to protect your interests.
What is your warranty policy?
We provide a one-year product warranty. For non-human damage product issues, we offer free repair or replacement.
Do you provide marketing support?
Yes, we provide marketing materials and training to help you promote our products more effectively.
How can customers choose the right size for custom slippers?
We provide size recommendations based on US and EU sizing charts tailored to each country's average foot length to ensure a comfortable fit.
Are you constantly updating your product styles?
Yes, we continuously develop new styles to meet market demands and customer preferences, keeping our product line competitive and fresh.
Are you looking for agents?
We are actively seeking agents to expand our market reach. If you're interested in becoming an agent, please contact us to discuss the opportunities and benefits.
