Q1: What is your minimum order quantity (MOQ)?
A:We support flexible orders starting from 500 pairs, ideal for startups and market testing. Orders over $1000 qualify for free samples.
Q2: How long does production take?
A:Our industry-leading lead time is 30 days from confirmed design to shipment. Delays incur a 1% weekly compensation.
Q3: Can you customize designs and materials?
A: Yes! Our ODM/OEM service includes:
✓ 7-day 3D prototyping with CAD/CAM technology
✓ 50+ eco-friendly materials (EVA, TPR, recycled rubber)
✓ Custom packaging & laser engraving (MOQ 500 pairs)
Q4: How do you ensure product quality?
Precision Manufacturing Equipment
✓Advanced machinery imported from Germany and Japan ensures micron-level accuracy in every production stage.
Premium Material Sourcing
✓Raw materials sourced from certified Chinese suppliers (e.g., top-tier PU/TPR brands) comply with REACH and ISO standards.
Dual QC Inspections
✓Pre-Production Check: Material batch testing for durability and color consistency.
✓Pre-Shipment Audit: 100% defect screening with RFID-tracked quality reports.
Consistency you can trust, from stitching to shipment.
Q5: Do you support Amazon FBA shipping?
A: Absolutely. We handle barcode/ASIN registration, labeling, and bundling. Choose air/sea freight with customs clearance support.
Q6: What payment terms do you accept?
A: Standard terms: 30% deposit, 70% balance before shipment. We also accept T/T and L/C.
Q7: What if the products don’t sell?
A: Our 1-year unsold inventory refund policy protects you. Unused items can be returned for a full refund.
Q8: Are your processes eco-friendly?
A: Yes. We reduce waste by 30% through closed-loop Pu recycling and use IoT-monitored energy-efficient machinery.
Q9: How do I start a project?
A: Simple 3-step process:
Share your design concept or request a template.
Approve the 3D prototype and materials.
Confirm order details and launch production.
Q10: Are there hidden costs?
A: No. We provide free tech files and transparent pricing. Quotes include mold fees, materials, and logistics.
