Q1: How do you handle rush orders and seasonal peak production
A1: We allocate dedicated production lines for strategic partners ensuring flexible scaling during peak seasons Our 1000000 pairs monthly capacity allows us to manage urgent bulk orders without compromising manufacturing quality
Q2: What is your policy for product defect rates and compensation
A2: We stand by our 100 percent final inspection policy If any batch falls below the agreed AQL standards we provide immediate replacement or credit compensation to ensure your retail operations remain risk free
Q: Do you support sustainable materials and carbon footprint reporting
A: Yes we offer various eco friendly PU and recycled compounds Our facility supports circular economy practices and can provide material data sheets to help you meet corporate ESG and environmental targets
Q: Can we request a factory on site or remote video audit
A: Absolutely we welcome third party audits from agencies like Intertek or SGS We also offer real time video facility tours for international buyers to verify our automated production lines and BSCI compliance
Q: How do you ensure intellectual property protection for custom designs
A: We treat IP security as a priority A formal NDA is signed before any design exchange Our internal data management system ensures your exclusive 3D models and molds are never shared with third parties
Q: Do you offer tiered pricing based on long term volume commitments
A: We provide strategic pricing structures for annual contract partners By moving beyond transaction based orders we help you optimize unit costs through stable production planning and raw material hedging
